Privacy Policy
bd bazzi Data Protection Notice

Data We Collect

When you register and use bd bazzi, we collect several categories of personal information. We collect only what is necessary to provide you with a secure, functional, and personalised gambling experience. The categories of data we collect are as follows:

How We Use Your Data

bd bazzi uses the personal data we collect for the following purposes. Each purpose is tied to a specific legal basis, which is described in the next section.

• Account creation and management: We use your identity and contact data to create and maintain your player account, verify your eligibility (including age verification), and communicate important account notices to you.
• Identity verification (KYC): We use identity documents and financial data to comply with our Know Your Customer obligations, confirm that you are who you say you are, and ensure that withdrawals are directed to your own verified payment accounts.
• Processing deposits and withdrawals: Financial data is used to process inbound payments via bKash, Nagad, Rocket, Upay, and card networks, and to execute outbound withdrawal requests to your verified accounts.
• Providing games and betting services: Your betting and gaming data is used to record and settle bets, display your account balance and bet history, and personalise your gaming experience.
• Bonuses and promotions: We use your account activity data to determine whether you are eligible for specific promotional offers and to credit bonuses accurately to your account.
• Responsible gaming: We analyse your betting and gaming activity to identify patterns that may suggest problem gambling behaviour. This analysis allows us to apply responsible gaming interventions, such as account limits or cooling-off periods, in accordance with our Responsible Gaming Policy.
• Fraud prevention and security: Technical data and financial transaction data are used to detect and prevent fraudulent activity, money laundering, and unauthorised account access.
• Customer support: Communications data — including support chat logs and emails — is used to resolve your queries and improve the quality of our support service.
• Legal compliance: We use and retain personal data as required by applicable law, including anti-money laundering regulations and any lawful requests from competent authorities.
• Platform improvement: Aggregated and anonymised technical and gaming data may be used to analyse platform performance, identify bugs, and improve the overall user experience. This analysis does not identify individual players.

Legal Basis for Processing

bd bazzi processes personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

1. Contractual necessity: Processing your identity, contact, financial, and gaming data is necessary to perform the contract you enter into with bd bazzi when you register an account and accept our Terms & Conditions. Without this processing, we cannot provide our services.
2. Legal obligation: Certain processing activities — particularly KYC verification, anti-money laundering checks, and retention of financial records — are required by applicable law. Compliance with these obligations is mandatory regardless of your consent.
3. Legitimate interests: We process technical data and aggregated usage data on the basis of our legitimate interest in maintaining platform security, detecting fraud, preventing abuse, and improving our services. We have assessed that this processing does not override your fundamental privacy rights.
4. Consent: Where we send you direct marketing communications by email or SMS, we rely on your consent given at the time of registration. You may withdraw this consent at any time without affecting any other processing activity described in this policy.

Data Sharing & Disclosure

bd bazzi does not sell your personal data to third parties under any circumstances. We may, however, share your data with the following categories of recipients where it is necessary to deliver our services or comply with a legal requirement:

• Payment processors: Financial transaction data is shared with our payment processing partners — including the bKash, Nagad, Rocket, and Upay gateway operators, and Visa/Mastercard network processors — to the extent necessary to process your deposits and withdrawals. These partners are contractually bound to handle your data securely and exclusively for payment processing purposes.
• Game software providers: When you launch a casino game or live dealer session, technical session data (such as your account token and currency) is shared with the relevant game provider (e.g., Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, NetEnt) to initiate and authenticate the game session. Game providers do not receive your full identity data.
• Identity verification services: During KYC verification, your identity document data may be shared with a third-party identity verification service provider that checks documents against public and private databases to confirm authenticity. These providers operate under strict data processing agreements.
• Fraud and security services: Technical data — including IP addresses and device fingerprints — may be shared with fraud detection platforms to identify suspicious activity, multi-account behaviour, or automated betting tools being used against our systems.
• Legal and regulatory authorities: bd bazzi will disclose personal data to competent law enforcement agencies, financial intelligence units, or courts where we are legally required to do so or where disclosure is necessary to protect the safety and security of our players or the integrity of the platform.
• Professional advisers: Legal, accounting, and auditing professionals engaged by bd bazzi may access personal data to the extent necessary to provide their professional services. All such professionals are bound by confidentiality obligations.

All third parties with whom bd bazzi shares personal data are required to implement appropriate technical and organisational security measures and to process the data only for the purposes for which it was shared.

Cookies & Tracking Technologies

bd bazzi uses cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse how the platform is used. The following categories of cookies are in use:

You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging in to your bd bazzi account and using most platform features. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your personalised experience.

Data Retention

bd bazzi retains personal data only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable legal, regulatory, or contractual obligations. The following retention periods apply:

• Account data (active accounts): Retained for the full duration of your account relationship with bd bazzi plus a period of five years after account closure to meet anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of five years from the date of the transaction in accordance with financial record-keeping obligations.
• KYC verification documents: Retained for five years after your account is closed or five years from the date the document was submitted for verification, whichever is later.
• Betting and gaming history: Retained for five years from the date of the activity to support dispute resolution, responsible gaming monitoring, and regulatory audit requirements.
• Support communications: Retained for two years from the date the support ticket was closed, unless the communication relates to an ongoing legal dispute in which case it will be retained until the dispute is resolved.
• Marketing consent records: Retained for as long as you remain a registered player. If you withdraw consent for marketing, the withdrawal record is retained indefinitely to demonstrate compliance.
• Technical / server log data: Retained for a maximum of 12 months from the date of generation, after which it is automatically deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual.

Your Data Rights

As a player using bd bazzi, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 calendar days.

1. Right of access: You may request a copy of all personal data bd bazzi holds about you, along with an explanation of how it is being used. This is sometimes called a Subject Access Request (SAR).
2. Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Some corrections — such as a name change — may require supporting documentation.
3. Right to erasure: You may request that bd bazzi deletes the personal data we hold about you. This right is not absolute — we may be required to retain certain data to comply with legal obligations even after an erasure request. We will inform you of any data that cannot be deleted and the reason why.
4. Right to restrict processing: In certain circumstances — such as while a data accuracy dispute is being resolved — you may request that bd bazzi restricts its processing of your data without deleting it.
5. Right to data portability: You may request that certain personal data you provided to bd bazzi be delivered to you in a structured, commonly used, machine-readable format (e.g., JSON or CSV) so that you can transfer it to another service provider if you choose.
6. Right to object: You have the right to object to processing based on legitimate interests, including profiling for responsible gaming purposes. We will cease the processing in question unless we can demonstrate compelling legitimate grounds that override your interests.
7. Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting any other aspect of your account relationship.

Data Security

bd bazzi implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:

• TLS/SSL encryption: All data transmitted between your browser and the bd bazzi platform is encrypted using TLS (Transport Layer Security). The padlock icon visible in your browser's address bar confirms that your connection is secure.
• Encrypted data storage: Sensitive personal data — including identity document information and financial records — is stored in encrypted form within our database infrastructure. Encryption keys are managed separately from the data they protect.
• Access controls: Access to personal data within bd bazzi's internal systems is restricted on a strict need-to-know basis. Staff members who do not require access to personal data in order to perform their role are not granted it. All internal access is logged and audited.
• Two-factor authentication: bd bazzi offers two-factor authentication (2FA) for player accounts. We strongly encourage all players to enable 2FA to add an extra layer of protection to their account beyond the password.
• Penetration testing: Our platform undergoes regular security assessments and penetration tests conducted by independent security professionals to identify and address vulnerabilities before they can be exploited.
• Incident response: bd bazzi maintains a data breach response procedure. In the event of a security incident that is likely to result in a risk to your rights and freedoms, we will notify affected players and relevant authorities in accordance with our legal obligations.

Despite these measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we commit to applying industry-standard best practices and continuously improving our security posture. If you believe your bd bazzi account has been compromised, contact [email protected] immediately.

Children's Privacy

bd bazzi is strictly an adult platform. Our services are intended solely for individuals who are 18 years of age or older. We do not knowingly collect, process, or retain personal data from anyone under the age of 18.

During account registration, all players are required to confirm that they are aged 18 or above. Before any withdrawal is processed, players must complete identity verification using a valid government-issued identification document. Any account found to belong to a person under the age of 18 will be immediately closed, all deposits returned to the source payment account, and no winnings will be paid out.

If you believe that a minor has registered an account on bd bazzi using false age information, please contact us immediately at [email protected]. We take underage gambling prevention seriously and will act swiftly on any such reports.

Updates to This Policy

bd bazzi reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, improvements to our services, or guidance from data protection authorities. When material changes are made, we will notify registered players by email to the address on file and update the effective date at the top of this page.

We encourage you to review this Privacy Policy periodically so that you remain informed about how bd bazzi protects and uses your personal data. Your continued use of the platform after an updated Privacy Policy has been published constitutes your acknowledgement of those changes.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how bd bazzi has handled your personal information, please contact our support team: